How to book, terms, conditions, payments...
Custom programs
We are very flexible in planning and adjusting the itineraries so please don't hesitate to discuss any aspect of booking, payments, changes ...with us.
- After we have agreed the itinerary and want to book, we will send you an invoice for a 30% to 50% deposit (depending on teh program booking)
- The deposits are partly non refundable since we pay most of our partners and guides in advance to ensure best quality and availability
- The balance payment is due about a month before your arrival.
- For payments, we accept wire transfer and major credit cards through our secure payment gateway (Visa, Amex, Mastercard).
- If you are booking less than 4 weeks before your arrival, payment in full is required.
- After we receive the deposit, we will issue you an official booking confirmation.
- After we receive a balance payment, we will send you an INFO sheet as a pdf document providing all the contact information, times of departures and other necessary information
We are very flexible in planning and adjusting the itineraries so please don't hesitate to discuss any aspect of booking, payments, changes ...with us.
- After we have agreed the itinerary and want to book, we will send you an invoice for a 30% to 50% deposit (depending on teh program booking)
- The deposits are partly non refundable since we pay most of our partners and guides in advance to ensure best quality and availability
- The balance payment is due about a month before your arrival.
- For payments, we accept wire transfer and major credit cards through our secure payment gateway (Visa, Amex, Mastercard).
- If you are booking less than 4 weeks before your arrival, payment in full is required.
- After we receive the deposit, we will issue you an official booking confirmation.
- After we receive a balance payment, we will send you an INFO sheet as a pdf document providing all the contact information, times of departures and other necessary information
Regulations and rules
Cancellation Policy
Deposits are partly non-refundable. Refunds of final payment will be honored as follows:
Between 41-60 days of scheduled tour departure: 75% refund
Between 31-40 days of scheduled tour departure: 50% refund
30 days or less prior to scheduled tour departure: No refund
Penalties and fees imposed by our suppliers may be additional and, if imposed, will be deducted from the above refunds, if any. A change of trip date or change of travel destination(s) will be treated as a cancellation and cancellation fees may apply.
Travel Insurance
Between 41-60 days of scheduled tour departure: 75% refund
Between 31-40 days of scheduled tour departure: 50% refund
30 days or less prior to scheduled tour departure: No refund
Penalties and fees imposed by our suppliers may be additional and, if imposed, will be deducted from the above refunds, if any. A change of trip date or change of travel destination(s) will be treated as a cancellation and cancellation fees may apply.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance (including trip delay, trip cancellation, trip interruption, and baggage insurance) once a trip has been booked. Health, accident, and emergency evacuation insurance are also strongly recommended. Detailed information will be provided upon receipt of a deposit, or upon request.
Credit Card payments
All payments will be effected in Croatian currency. The amount your credit card account will be charged is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
Recently, Croatian wines started making headlines for their great quality. As an ancestral home of America's favorite Zinfandel, more and more people are in search of unique and somewhat exotic wine experiences in Croatia. Our select wine tours and wine tasting meals and events are some of the best addition to your journey in Croatia! Let us show you the riches of Croatia's vineyards from the green valleys of Istria to sunny slopes of Peljesac and Dalmatian Islands!
Secret Dalmatia
Unique and Custom
Travel in Croatia
Unique and Custom
Travel in Croatia
