Robert Bracken Group, USA

Dear Dubravka,

We definitely enjoyed a memorable trip. Working with you we were able to pack quite a bit into 8 days; day 9 we left so I am not counting that although the driver that morning provided wonderful commentary-historical and current events-on the city of Zagreb. So, even day 9 had its informative moments and created a feeling that we knew Zagreb. On the next trip, we all decided we needed a bit more time there.

Based upon a series of emails between a Croatia highlights tour was created within the time constraints outlined. As a result, we were able to see a part of the Dalmatian coast and get a sense of the place visited. That happened as a result of your efforts before we arrived and while we were there.

The hotels you selected were very good. First of all, the location allowed us to be either in the city center (Dubrovnik, Hvar & Zadar) or quickly inside the walls with a short walk (Korcula & Split). Staff in each location were very helpful providing maps, directions and recommendations for food that we used along with yours. The rooms at the Hotel Korsal were not as well appointed as the other sites, but the views from the rooms, a beach, and the cleanliness mattered more to me. A hotel is a base to get out and explore my surroundings. A traveler looking for more may find that hotel less attractive.

The restaurants you provided, like Adio Mare in Korcula, were very good (The waiter at that restaurant showed my wife and Amy how to debone a grilled fish and pull it apart with one’s fingers, which was a first for both). Hotel staff also were very good with recommendations.

Tours and guides were exceptional. First, each tour was well-timed. It allowed us enough time to get rooms, luggage and other details out of the way. Secondly, the tour took place on our first day and allowed us to explore with knowledge of the site on our next day. Vesna knows the city of Dubrovnik, and Nevis knows Split. They are good communicators, personable and can speak to the historical and the present challenges faced. Both provided suggestions for our free day, which we followed—swimming at the island of Lokrum was great fun and a relief from the heat in Dubrovnik; the Jewish cemetery and the home of Mestrevic were part of our free day in Split.Through them we gained our sense of the uniqueness of these cities. Mario provided the hiking tour at Plitivice Lakes and information on all aspects of the park. No one fell into the lake, and I think Mario has a new perspective on what retirees can do. Including that visit gave us a chance to explore another part of Croatia and break up the ride to Zagreb.

The use of drivers was a suggestion you made to me when I inquired about renting a car. You were right. They were always on time, professional, informative, and able to get us from one site to another with little delay. We would never have been able to do as much had we rented a car. True we may have had other experiences, but we were limited in time, and we wanted to experience as much of your country as we could. Again, you were right to make use of a driver.

If you were looking for some negatives, there are none I can share. More importantly, your attentiveness to the details in planning and your follow-up while we were traveling account for our ability to travel broadly, quickly and still feel the differences among the various places we visited. I came to Croatia because I always wanted to see Dubrovnik, and I loved it. Each place was unique. Including the towns of Korcula and Hvar on their respective islands provided some additional experiences. Again, I have to agree with you; Split is really special.

In addition to the planning and the attention paid while we were there, you took time from your work to greet us on the dock at Split and that was greatly appreciated. You will laugh but the moment we left Croatia, a major problem developed—all of our luggage was lost between Zagreb (there was a layover in Barcelona) and landing in Naples. Rich and I flew back home on Sunday, July 3 without luggage; luggage turned up on July 4 so Amy and Lin were there to get it. We all agreed this would not have happened if Dubravka was planning this. You’re indispensable.

Thanks again,

Bob