Wilfred, Andrew & Mark Ong, Singapore

Dear Vlasta
 
As promised, here is our feedback on our experience with Secret Dalmatia:
 
Coming from so far away, and not having dealt with Secret Dalmatia (SD) before, we were pleasantly surprised by the efficiency of their team, especially Vlasta Podravac.  SD did not drop the ball even once, in arranging pick-up's, transfers & all our program activities. - all of which ran seamlessly.   Everything happened on time, and ran like clock-work.  Being Singaporeans, we appreciated the efficiency!  The drivers & guides all spoke excellent English, were very professional & went out of their way to be helpful.  Most of the guides were extremely knowledgeable & always had a ready answer to all our questions.  Very impressive!   We asked for a 'more than tourist experience' and managed to dine with ordinary Croatian households, cooking hearty ordinary  Croatian fare.  We also had excellent home-cooked cuisine from Tatjana at Split, which was again, an amazing experience.  Not only was she an excellent chef, she was bubbly, engaging & warm.  She made us feel very welcomed in her kitchen!  Most of the hotel stays at the major Croatian destinations were very impressive & surprised us.  Most of these hotel selections had an exclusive feel & were brimming with character.  And lastly, Vlasta dealt with our last minute change request so efficiently, we managed to visit Plitvice National Park on our last day. To sum up, all in, SD has strict quality control over its vendors & contractors.
 
Thanks once again for a wonderful memorable holiday in Croatia, Vlasta.  We'll keep in touch!
 
Wilfred, Andrew & Mark.