- After we have agreed on the itinerary and you want to confirm your booking, we will send you an invoice for a 30% to 50% deposit (depending on the program)
- The deposits are partly non refundable since we pay most of our partners and guides in advance to ensure best quality and availability
- The balance payment is due about a month before your arrival
- For payments, we accept wire transfer and major credit cards through our secure payment gateway (Visa, Amex, Mastercard)
- If you are booking less than 4 weeks before your arrival, payment in full is required
- After we receive the deposit, we will issue an official booking confirmation. After we receive a balance payment, we will send you an INFO sheet (final traveling document) as a pdf document providing all of the contact information, times of departures and other necessary information
- Payment of the deposit constitutes your acceptance of the terms and conditions.
- In case of major changes after the final program has been confirmed, there will be a 250 € surcharge.