予約

How to book, terms, conditions, payments...

CUSTOM PROGRAMS

We are very flexible in planning and adjusting the itineraries so please don't hesitate to discuss any aspect of booking, adjustments, accommodation, changes ...with us.

日程の確認後、正式なご予約に進む場合、お申込金としてツアー代金の30%から50%(プログラムによって異なります)をお支払い頂きます。パートナーやガイドの高品質なサービス確保のため、前払いをしますので、申込金の一部は返金不可となります。 残金はご出発の1か月前までにお支払いください。 お支払いは銀行振り込み、またはセキュアシステムでのクレジットカード払い(ビザ、マスター、アメックス)をご利用頂けます。 お申し込みからご出発まで4週間を切っている場合は全額をお支払い頂きます。 お申込金受領後、正式な予約確認書をお送りします。残金お支払い後、現地での連絡先、出発時刻など全ての必要な情報を盛り込んだ最終日程表をお送りします。 お申込金のお支払いを持って、旅行条件に同意頂いたものと見なします。


Regulations and rules

Cancellation Policy

We don't have a fixed cancellation policy... If you, for any reason wish or need  to cancel your journey, please let us know as soon as possible so we can try to get as much of your payment returned as possible. We try to pay all our suppliers in advance to ensure top quality service so, whatever we can refund at the time of canceling, we will refund. We keep 150 E per person for administrative fees.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance (including trip delay, trip cancellation, trip interruption, and baggage insurance) once a trip has been booked. Health, accident, and emergency evacuation insurance are also strongly recommended. Detailed information will be provided upon receipt of a deposit, or upon request.

Credit Card payments

All payments will be effected in Croatian currency. The amount your credit card account will be charged is obtained through the conversion of the price in Euro into Croatian Kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site.

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Privacy Policy & Data Confidentiality

More Mandić LLC respects the privacy of its users and visitors, and only asks for personal information in case of booking confirmation to facilitate the provision of services as requested. More Mandić LLC will protect your privacy and only request personally identifiable information of clients/users/travellers necessary to fulfill travel arrangements. User date is highly confidential and will not be shared with outside parties except to the extent necessary to complete your order. All employees and partners are obligated to respect the privacy policy.