Mirna, I am writing to tell you how much we enjoyed our trip to Croatia organized by Secret Dalmatia, When were in the planning stages of this holiday Joan and I were much impressed by the your agency's flexibility in involving us in the planning. It was, in that sense, our trip and not a typical packaged tour. We were able to amend the suggested itinerary to allow us the free time that we wanted so we could explore on our own.
As far as the agency is concerned everything was done to a very high standard. The drivers were unfailingly polite and very professional and helpful.
The other arrangements that were made allowed us to see and do things that we would not have found on our own, particularly the "behind closed door" lunch and the wonderful lunch at Pelligrini. The visit to Mario's vineyard and wine tasting was wonderful as was the lunch prepared by his sister on the estate.
The guides were exceptional. Nevis was a treasure to be with. Her knowledge is extensive and she made our time with here very enjoyable. Ivan was a treat. He has a great personality and added a lot of fun to our travels.
The accommodations included in our tour were excellent. The Esplanade in Zagreb, the house in Split and the Belvue Hotel in Dubrovnik.
Secret Dalmatia is to be congratulated on its level of service, flexibility and professionalism.
I have no hesitation in recommending your firm. Because of it we had one of the best holidays we have had and Tim and Anne Joan and I have travelled together for some 25 years now and we rank this as one of the best experiences we had.
Thanks again for such a great experience.
Until we meet again
Fred and Joan