“They are group of enthusiastic and passionate professionals.”
Written by the people who have explored this stunning region with us, the selection of testimonials below highlights the places, the people and the feelings you are bound to experience on your journey. Honest and unrevised, they give you a clear idea of the personal efforts and virtue which go into crafting each individual itinerary and have over time become the trademark of travelling with Secret Dalmatia.
All that planning and anticipation has come to an end and now we are left with our fabulous memories. Memories that are possible because of all the care, time, and attention to detail that you put into making our vacation as seamless as could be. Every aspect of our vacation was absolutely wonderful and I would not change a single thing. There were so many highlights and certainly one worth mentioning was getting to meet you. When I first started planning this vacation, I was overwhelmed. Then I found you and it became enjoyable and effortless. I can’t thank you enough for one of the most tremendous vacations we’ve ever had. It was a privilege working with you. I wish you well and hope that someday our paths cross again.
Dear Mariana and Alan,
Thank you both for working with us on the trip planning and for ensuring that our first trip to Slovenia and Croatia was informative, enjoyable, and relaxing. We have indeed all arrived safely home with wonderful memories of your beautiful country and its people. And we also all agreed, that we want to return to see other parts of the country and some of its neighbors.
The hotels that you selected were excellent, and again, thank you for resolving the error in Split so that Jane and Joy were able to fully enjoy that part of the trip.
Your drivers and guides were very professional and excellent, especially Peter in Slovenia, Nives, in Split, and Dalibor and Drazen. The day in Trogir with Tatjiana was exceptional, and the captain of the boat and our dirver/and guide that day was also great. Maya, the tour guide in Zagreb was good, although we wished that she had timed our walk and gone first to the chapel so that we could have visited there -- we missed it because it closed at 5 PM. Our guide, Martina, in Dubrovnik was fine, but seemed a bit rushed, and we actually had to ask her to slow down and let us enjoy some of the sites before moving on; this was quite different from Nives in Split, who was energetic, passionate, and so willing to share with us and show us special places, and made certain that we were able to visit places like the pharmacy before closing time.
Please note that these are small matters and in not meant to be complaints or criticism, but rather feedback for future reference and perhaps training. Everyone was very professional, and it is clear that your firm is committed and focused on excellence, and it showed in many many ways.
These comments are intended to be helpful, and we would appreciate if if you would extend our thanks and gratitude to your staff-- and of course, our thanks to you, Mariana for all of your help and patience!
We will surely recommend you to our friends, as we share pictures and stories of our wonderful trip to Croatia. I look forward to working with you on our next visit...we have already promised our children a trip!
We are hearing on the news about some of the challenges arising from the migrants, and we hope that everything can be resolved peacefully and with dignity and humanity. Wishing you peace and continued prosperity!
All my best,
Thanks to you, your colleagues and your local resources, the trip was fantastic. Here are the highlights from my perspective; I will let Bill provide his own:
-My first inquiry was by phone on a Sunday and a "live" person answered! I think it was the owner or manager of Secret Dalamatia. This was totally unexpected. He immediately gave me a good feeling.
-Your colleague who went on maternity leave did an excellent job of working with me to outline what we might like, developed the first itinerary and, then, you seamlessly stepped in and provided excellent suggestions for revisions. And your presence "behind the scenes" as you said made all the logistics work perfectly.
-The itinerary of two nights in each of three places worked really well.
-The private lunch prepared by Tatyana and served by Kaja was very special. She is so talented and her food was creative, yet local and authentic. I felt like I was eating in a friend's kitchen - but a friend who understands high quality food preparation. A real treat.
-Mario and his family's vinarija was another special day. HIs passion and knowledge makes me appreciate wine from Croatia so much more. I loved going with him to check on whether the grapes were ready for harvest and stopping by the Grgic winery as they were bringing in the first harvest.
-All hotels, transportation and restaurants worked well. Dvor and Sesame were favorites. Our drivers were punctual, friendly and knowledgeable.
One suggestion and one recommendation:
Suggestion: the Lapad Hotel was nice but I would have preferred a smaller hotel, closer to the Old Town if possible and with a younger crowd. Thank you for the suite upgrade. That was luxurious.
Recommendation: as we mentioned by phone, the Rodiana restaurant was ok for lunch but we were glad we went elsewhere for dinner. No one is eating there and it might be for a reason??? I would take them off your list until you see evidence of it changing.
Sadly, our holiday is over and we must return to work. Your personal attention made the Croatia part of our trip very memorable. Thank you again.
I have been meaning to write to you, but returning to work after such a long holiday has been quite busy...
Thank you so very much for organizing such a wonderful honeymoon for us, we absolutely loved every minute of it! The sail boat was beautiful and comfortable, and Ivona was an amazing skipper and person! We had so much fun with her and her suggestions on where to go, what to do, and where to eat on each island we visited were all fabulous! Although all the places we visited were beautiful, we especially loved the island of Vis.
We are so happy we chose Croatia for our holiday, the beaches and sea are gorgeous, and so are the mountains (after the sailing trip we spent a day at Plitvice National Park). We were very impressed on how everyone spoke such wonderful English and Italian and on how clean and organized everything was (even the public bathrooms were all spotless!). We were also pleasantly surprised by the food; my husband Luca is Italian and can be quite selective when it comes to food quality, and he kept saying that the cuisine at many of the restaurants was just as good as the food you can find in Italy, which is a huge compliment coming from him!
The only thing I would mention that was a bit of an inconvenience for us was the fact that almost all places we went (including most restaurants and even ports) did not accept payment with credit card. This never ended up being a big problem since luckily we had cash with us and were also able to withdraw money when necessary, but as an American I am used to paying for nearly everything with credit card and assumed that this would be a possibility also in Croatia. I would definitely recommend to advise tourists (especially the Americans) of this before they arrive so that they can make sure to bring plenty of cash with them. Other than that I have no complaints, it was a fantastic trip!
Thanks again for everything!!
Thank you for your email. We already gave you a lot of great feedback when we met, but overall we had a wonderful time which we will never forget. Our children, or should I say teenagers, especially enjoyed the holiday and all the restaurants in Dubrovnik were of course absolutely fantastic. The only negative note was the Valamar President Hotel, which is not really a 5 star international standard so we were a little disappointed in that, (eg staff were a little negative, food was not so good, the spa booked out 6 days ahead). But I think we were really just missing the wonderful smaller hotels we had enjoyed so much in the previous week! And of course you were absolutely brilliant with your support and ever-helpful attitude - you really made our holiday very special.
Many thanks again
John and Family
The trip was perfect - Secret Dalmatia did a wonderful job planning everything. Katie and I loved everything you planned out and wouldn't change anything. I want to especially thank you for your great customer service throughout the booking process and trip. I will definitely recommend your agency to my other friends interested in visiting Croatia. You are lucky to live in such a beautiful country. I'm also happy to serve as a reference if any of your potential clients want to talk to someone.
Thank you again,
Thank you for all your help to make it an unforgettable trip to Croatia. We enjoyed meeting you as well and are so appreciative of the efforts to make it a carefree trip for everyone. We hope that we will be able to return to see more of your beautiful country.
A few highlights:
Andreija and the Judita Palace. We absolutely loved this hotel and Andreija and the whole staff at the hotel are amazing. We were so pleased with our room with the loft and it was perfect for us. Andreija's motto was, "Of course that's possible. We just want you to enjoy yourselves." The breakfasts were delicious and a great way to start the day.
Dinner at Konoba Matejuska was a wonderful way to start our Croatian eating adventure! We had a delicious dinner of fresh grilled fish & squid. The kids were so tired from the long trip from Provence, but they all loved the food. We felt very lucky to have reservations since at least 3 different people came in while we were having dinner to make reservations for dinners in the future. Lunch at Korta was delicious too and my two favorite dishes were the monkfish wrapped in prosciutto and the steamed clams & mussels.
Lana is possibly the best tour guide we've ever had. She was so accommodating and had this great way of repeating information so that we could retain it. I really felt as if I'd learned and retained a lot of knowledge about Split when we were done with the tour. Do you mind sharing her email with me? Paul (who has a great memory for faces) realized that Lana is one of the people featured in the New York Times "36 Hours in Split" video that we watched before our trip! She's famous! We would like to congratulate her and also let her know how much we enjoyed our tour.
The private boat tours were all really special. The captains of our boats were all very friendly and the boats were pristine and well stocked. Jelko (spelling probably wrong) and Inno his son were wonderful and brought tomatoes and maraschino brandy from home for us. He made a beautiful Caprese salad for us and treated us all to a taste of the brandy. Lunch at Toto's was so fun and we were able to linger over lunch while the kids swam in the cove after they were done with their lunch. Drago was a character and some of the best pictures are the ones that he took of us that he insisted we pose for. I know that Bridget's boat on the last trip was a little smelly from the bathroom and there were no beverages on the boat, so something to keep in mind for others is to ensure that there are proper provisions on each boat. The skippers of our boat on the last day when we went to Villa Ruža were great, very kind and always trying to anticipate if we would need drinks, towels or whatever. The boat tours were the kids' favorite activities of the trip (of course) and all of the coves where we were taken to swim were breathtakingly gorgeous.
Thank you for a seamless transfer of our luggage from Split to Dubrovnik. It was such a treat not to have to manage that and I want that on every trip I take from now on!
The Villa Dubrovnik is one of the most spectacular settings for a hotel I've ever stayed. The rooms are gorgeous and very comfortable. The staff is professional and friendly. My only advice to future clients is that the food isn't anywhere near as good as the restaurants where you sent us and pricey (to be expected at a 5 star hotel, of course) so it's worth it to go off property to eat. We were also surprised that the hotel charged us for shuttle rides to restaurants since we've stayed at 5 star hotels where those services are complimentary within a certain radius of the hotel. We weren't told that there was a charge when we inquired about a shuttle to Pantarul and Bridget was surprised to see it on her bill at checkout. They graciously removed one of the charges, but in the future I would advise your clients that this is not a complimentary service in order to avoid any confusion.
We loved our meals at Dubrovnik and Pantarul. The staff at Dubrovnik was so nice about us being so late and the setting on the roof is relaxing and beautiful. They even opened up the roof for us to show us what it would be like during the evening. Pantarul was such a lovely surprise - homey and comfortable, with delicious food at very reasonable prices and great for kids. It's totally worth the 15 minute drive. We had such a nice meal there.
I would definitely not recommend the kayaking for a group with children or for a group as large as ours. We thought it would be more of a tour, with a commentary and some educational value as well as for exercise, but there was very little commentary on history and it turned out to be a very difficult trip to the island and back since each kayak was comprised of one adult and one child with the children doing very little work in the hot sun. I was horrible at it and I think of myself as being athletic :0) After all the very seamless activities you arranged for us, this was a little bit of a shock. It took much longer for our group to finish and as a result we were all exhausted. I apologize for being so curt with you on the phone when we spoke that day, but at that point all I wanted to do was take a shower and pass out on my bed until it was time for our walking tour! If we did it again, I would do some kind of boat directly to the island with maybe a tour on the island of the botanical gardens followed by some swimming. By the time we reached the island on the kayaks, we were so hot and tired that all we wanted to do was have a cold drink at the restaurant!
I would also suggest that if possible, clients may want to build in one day of leisure in each city to explore. I felt that I could have used one more day in both Split and Dubrovnik to just take in the city at my own pace. After a long day on the boat in the sun, we were usually very tired and didn't have a lot of energy to power through it and stay up to enjoy the city. I would have also loved more time to just enjoy our lovely hotels. The pool at the Villa Dubrovnik and the Prosciutto Bar deck were great and I would have loved to have just another day to take advantage of them. Our teen daughter and her cousin took the vaporetto shuttle to the city but my husband I didn't get a chance to ride that gorgeous boat ourselves. Next time!
Thanks again for arranging such a lovely trip for our families. We hope to be able to return and will definitely be in touch with you. In the meantime, we will send our friends to you because we were so pleased with our first visit to Croatia.
Overall – I found Secret Dalmatia’s services, help and guidance to be excellent. Your company made my vacation much easier than it would have been.
Mirna – She is very responsive, knowledgeable and helpful. Great to work with!
Transfers – Every one was on time, in a very nice vehicle, and helpful.
· Esplanade – classic, great location, great service, great room, great breakfast. My kids loved this hotel.
· Konoba Skracovic – boring but functional, ok location, fair service, fair room, fair breakfast. I think that’s how Karlovacs is?
· Bastion – nice décor, great location, great service, great room, great breakfast. This was my favorite hotel.
· Judita – tired/outdated décor, great location, great service (especially Andrea), fair room, fair breakfast.
· Lapad – ok (enjoyed the pool!), ok location, poor service (worst of all the hotels), good room (very modern and big), ok breakfast.
Dinner recommendations – We only used two, Apolon and 360 and they were both great. Apolon is a fantastic place and a great value. 360 is excellent, but a lot more expensive.
It was a great trip and I’m very glad I used your services. I even found the church records for my family at the Arhiv.
Eric, Nicholas and Olivia Braun
We're now settled back in after our trip, but wishing we are still in Croatia. We had an incredible time discovering your amazing country and were very happy with Secret Dalmatia- everything was well organized, follow-through was great and the itinerary, especially the side excursions, really made the trip special. Some more specific comments:
- the Hinterland visit with Dom was great. Dom was an enthusiastic and knowledgable guide and the meal we had at the small house was literally the best meal we've ever had in our lives (all four of us voted this way).
- the oyster farm tour and meal was unique and very memorable. Our host was very nice, we got a taste of local life and culture and not only were the oysters amazing but the mussels were so delicious too.
- In terms of hotels, Esplanade was one of the best hotels I've ever stayed at (and I travel a lot on business), Cornaro was kind of basic but clean, very good service, location and great breakfast. Bellevue was an excellent high end boutique hotel. Amfora though was not the best experience. Design and size of the rooms was not that comfortable and kind of a "mass market" type feel to the hotel. For us, I think a more quiet, smaller hotel or villa type accommodation would have been better in Hvar.
- all the guides were very professional and knowledgable.
- Maro, our driver for Dubrovnik and Montenegro was really good. Excellent driver but also very friendly and gave us a lot of info about Croatia and its people.
- My interaction with your colleague Diana to set the whole trip up was excellent and you guys do a great job of catering itineraries to suit each traveler's wishes.
We really loved our trip and would like to go back to Croatia. Next time, we may look to do more self-driving and maybe stay at more local style accommodations and see some other cities which we haven't seen. We will definitely be in touch again and hope you can help plan our next trip!
Dubrravka and Diana,
Thank you for the greeting upon our arrival in split, one of our favorite cities of the trip (especially thanks to the staff at Palace Judita). It was so nice to meet you and be able to thank you in person for all you have done.
We had an absolutely wonderful vacation. Croatia is beautiful and the people are even more so. From the food to the hotels to the wine to the beaches, Croatia is one of our favorite destinations. I would not hesitate to recommend secret dalmatian to any of our friends and family. Every detail of our tour was taken care of--the transfers were perfectly timed and our drivers and guides were all very professional. i must say that Diana was right on spot with what i told her my family was looking for.
I do, however, have one small suggestion. I feel, it would have been helpful if you would have added what to expect on the "different" excursions. please allow me to explain --on the day we sea kayaked we did not know if we had access to storage for our personal belonging (sunscreen,money, id, etc). another particular time i thought it would have been helpful was on our tour of Plitvice lakes. it would have been helpful if it was suggested that we wear comfortable walking shoes (tennis shoes) for the "hike". the terrain was rocky and uneven and would have been difficult to have done it with sandals.
Again, I thank you for making our family vacation to Croatia one of the memorable ones.